Consulting & Facilitating

Our methodology is systematic, structured and facilitative. We engage your people in our team, involving them in the improvement process thus building their capabilities for your ongoing improvement efforts. Being part of the improvement process, not only do they support the implementation of the improvements, they also promote them within your organization. Our approach is practical, tailored to your needs thus maximizing your own benefit.  In all cases, the ultimate goal is to arrive to the final result based on objectivity and in the least possible time.

Our solutions can take a holistic approach, addressing business process issues as well as infrastructure and people issues, ensuring alignment and optimizing synergies.

We welcome challenge. Give us your most difficult operational problems and we will help you with a solution.

A business organization functions like a human body; it performs only as well as its various parts do, its processes.

The existing key business processes are streamlined, introducing simplification, 
standardization, error-proofing and automation, eliminating bureaucracy and non-value-added 
 activities, reducing the time work needs to be done and the required resources as well as improving customer satisfaction.

Implemented by organizations considered leaders from all industry sectors with remarkable results.

Using the DMAIC methodology and its tools, problems with the work methods are quantified and priorities for improvement are set. A project is developed with assigned tasks, roles and responsibilities. The implementation of the improvement project is carried out in close collaboration with the company’s team, which is also trained on the methodology and tools. Mechanisms are defined through which the improvements are maintained.

From time to time organizations need to implement radical improvements to elevate themselves to another level of efficiency and effectiveness.

The existing work methods are examined taking a more radical and integrated approach. Their performance is evaluated cross-functionally, exploiting the capabilities of technology as an enabler for great improvement. The organizational architecture and infrastructure are reviewed and all aspects of the operations are addressed, the operational as well as the  human aspects, ensuring there is alignment and compatibility.

A suitable business structure is a system whose objective is to satisfy the company’s customers utilizing the least possible resources.

The current structure is reviewed in order to ensure it is aligned with the current market needs, the company’s strategy and its resources. Redesign needs are identified which satisfy these 
 requirements in the most efficient and effective way and a new structure design is developed.

Merging enables the businesses involved to build their core competencies, gain new technologies, enter new markets and achieve significant growth.

An integration blueprint is developed and implemented that addresses the operational aspects of the merger. The operations and resources are combined, to obtain the synergies needed for improved performance, achieving 1+1 = 3, both for the business and its customers.

Statistics show that the lack of quality in our work methods may cost us as much as 50% of our sales income. By implementing quality management, productivity increases (doing things right the first time), customer service and employee morale improve and innovation is energized.

A lean quality management system QMS such as ISO9001 and ISO13485 is developed, which incorporates improvements to the current processes identified. The objective is for the organization to acquire a very useful tool through which it collects valuable information on the level of product and service quality it offers its customers, as well as the level of quality incorporated in its infrastructure. Quality problems surface, so that corrective as well as preventive measures may be taken to eliminate their root cause, and thereby their re-occurrence.

An organization’s most valuable asset is its personnel. Satisfied employees will keep the customers satisfied.

An effective human resource management system is developed addressing all relevant aspects, enhancing the organization’s efforts in identifying, acquiring and developing those human resource capabilities necessary for achieving the organization’s strategic goals.

An hour of planning saves many hours of chaos.

Project Management can be taken over for the implementation of any improvement solution developed by the organization. A project plan is developed and implemented, coordinating all relevant parties and keeping up to date the organization’s management on the progress.